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571104 ORGANIZATIONAL BEHAVIOUR ANNA UNIVERSITY MBA QUESTION PAPER JAN 2011 REGULATION 2010

Sunday, September 11, 2011 ·



M.B.A. DEGREE EXAMINATION, JANUARY 2011.
First Semester
571104 — ORGANIZATIONAL BEHAVIOUR
(Regulation 2010)
Time : Three hours Maximum : 100 marks
Answer ALL questions.
PART A — (10 × 2 = 20 marks)
1. Define ‘Organizational Behaviour’.
2. List the contributing disciplines of ‘Organizational Behaviour’.
3. How will you achieve personality fit?
4. What are the types of motivation?
5. Differentiate group and team.
6. List the functions of communication.
7. Differentiate leader from manager.
8. What are the sources of power?
9. How will you measure job satisfaction?
10. Define stress.
PART B — (5 × 16 = 80 marks)
11. (a) What are the challenges and opportunities of Organizational Behaviour?
Explain. (16)
Or
(b) (i) How will you develop an OB model? (8)
(ii) Discuss the OB frame work. (8)
12. (a) With suitable examples explain the theories in learning. (16)
Or
(b) (i) “Religious culture affects perception” – Justify the statement by
giving a suitable example and compare it with other factors
influencing perception. (10)
(ii) What is the importance of emotional intelligence? (6)
13. (a) (i) For a software company what type of team would you suggest? –
Justify. (8)
(ii) Explain the dynamics of a group. (8)
Or
(b) (i) Discuss the functions in the organizational communication. (8)
(ii) What are the barriers of effective communication? And how will you
overcome them? (8)
14. (a) (i) Describe the leader member exchange theory. (8)
(ii) Explain the path goal theory. (8)
Or
(b) (i) Discuss the role of behavioural theories in leadership. (8)
(ii) Discuss about power and politics. (8)
15. (a) (i) With an example scenario discuss any two factors affecting
organizational climate. (8)
(ii) Discuss the issues in stability Vs change. (8)
Or
(b) (i) How will you manage a planned change? (8)
(ii) Explain the work stress and its management. (8)

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